FAQ's

We buy any types and sizes of diamond, gemstone and precious metal jewellery as long as they are authenticated by us as real and legit, including loose diamonds, fancy colored diamonds, sapphire, ruby, jade, yellow gold, rose gold, white gold and platinum.

You can instantly start selling by getting a quote via our online quotation system. Alternatively, you can also bring them to our showroom directly together with relevant receipts, certificates and documentations, if any.

Diamond ICQ is the most trusted independent diamond retailer and distributor in Hong Kong with close to 30 years of experience. We are a proud holder of 8 key accreditations in Hong Kong and internationally. We are also one of the few active diamond buyers in Hong Kong, offering highly competitive prices for your diamonds with a promise of instant cash or transfer for amounts below $10 Million HKD.

No, there is no cap on your diamond's value or size when you sell to us. The good news is that we also don't have a minimum carat requirement too.

You will receive immediate payment by via FPS, PayMe (HK Only) or bank wire for up to $10 million HKD.

Yes, we warmly welcome our clients who wish to schedule an appointment and are happy to host you in our showroom.

Yes, but you will have to either send in or bring in your diamond to us for a detailed professional appraisal. We also offer GIA and IGI official diamond certification services.

No, we don't charge any commission or extra fees when you sell on our platform.

No, not necessarily. You can also send in your items by arranging a courier. We strongly advise to choose a reputable courier with proper shipping insurance for valuable items.

Yes, it is generally very safe to ship diamonds. We strongly advise to pick a reputable forwaders like Fedex, DHL and UPS, as well as having your diamond's value fully declared and insured. These are our standard procedures when we ship out diamond and jewellery to our customers.